In her book “Behind the Cloud” Jelena Fedurko brings a refreshing breeze to the TOC Thinking Processes (TP). The focus of this book is the Cloud. While working with groups of Goldratt Schools’ students and TOC implementers throughout the world, we have found that many of the people who have learned the cloud and have tried to use it, have not achieved the expected results and benefits. This has led to the conclusion that more detailed and practical instructions might be needed of how to build and properly use the cloud.

The cloud looks simple and seems very logical. This is true when observing a well-constructed and sound cloud. However, to construct a good cloud is not that simple. Is not just five boxes with arrows and assumptions, it is more than that. The contents of the entities, the logical connections between them, the reality that creates the conflict and the potential solutions – all have to be put together in a precise and clear way. In this book, Jelena brings a deeper understanding of all elements of the cloud and detailed instructions for the entire process. The book also contains examples of typical mistakes in performing the process.

The cloud is worthy of putting effort into its proper construction. A well-constructed cloud can help in developing good solutions that lead to better performance of systems and better relationships among the people within the systems.

This book is a true reference book. You will find yourself re-reading parts of the book when you use the clouds on a daily basis. The more you use the process, the better and more proficient you become.