Describes the elements of the TOC solution for Make to Order environment. While traditional MRP systems cannot guarantee on time delivery of customers’ orders the TOC MTO solution is focused on DDP – Due Date Performance as well as establishing competitive QLT – Quoted Lead Times. This part sets up the eight key elements of the solution which are called the TOC Injections. The eight injection solution is divided into three groups. The first injection sets up the right mindset for the new way of managing and lays out the concepts of managing the flow. The second group contains four injections that to ensure immediate improvements while the third group three injections establish the base for continuous improvement.
Deals with the HOW; it describes the practical changes to the way the system is managed.