...probably twenty years have past since I claimed that the three most important questions in improving an organization are:
- What to change?
- To what to change to? and
- How to cause the change?
I'm sure that all of us have taught and explained these questions more times that we care to remember.
In the last twenty years, I have written ten books, designed and given even more lectures - some refined to the level of commercial videos or computer-based courses. All this mountain of material was my attempt(s) to answer these three questions.
Now ask yourself: out of all that material, how much was devoted to answer the third question?
Almost nothing!!!
The change that we now witness is actually based on three different elements that were all introduced by the newly developed Strategy and Tactic trees:
The first two we discussed before:
- The ability to firmly connect any initiative to, not just the higher objective but all the way to the top objective.
- The existence of plus-type improvement and its buy-in process became evident.
Level 4 and 5 of the trees provides an additional important element:
- The first time that a documented answer for the third question is provided......
