The Path: Leveraging Operations in a Complex and Chaotic World

Shridhar Lolla



Level of TOC knowledge acquired:



262 pages

Designed for:

Consultants, Implementers and Managers











A vast majority of attempts by organizations to sustain growth in an ever more complex and chaotic world has ended into painful, costly and long drawn trade-offs and burn-outs. \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'The Path\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' presents a game changing way of leveraging operations to achieve breakthrough performance in today\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s world. It exhorts organizations to improve the process of improvement itself than rushing to master every new technique of improvement. It proposes that an organization must build capability to find its own path of operational excellence, one step at a time.

Narrated in the form of a business novel, \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'The Path\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' enlivens real life actions from operational war zone. In fact, as a book, it was co-created by over 100 practitioners of operational management. By taking on today\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s business problems head on, \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'The Path\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' also provides a business solution to one of the biggest evils of the society, the brazen non availability and sky rocketing cost of medicines.

While the book has been crafted for general reader of business management, it will be of direct use to practitioners and influencer of operational performance in manufacturing and pharmaceutical organizations.


  • The traditional reaction
  • Chasing the numbers
  • Preparing for the change
  • Consolidating the change

About the Author

Shridhar is a practitioner of Operational Excellence and holds a PhD degree in engineering from IIT Delhi, India. 

Early in his career, he worked with ABB, Kirloskar Electric, SIFY and Tecumseh. His longest stint was with ABB, the Swiss power and automation technology leader, where in his last assignment, he was Head of Applications and Solutions Group at its Corporate Research Center. 

Since then, he has gained extensive experience in achieving breakthrough performance in Engineering, Product Development, R&D, IT Services, Software Development and Manufacturing.

Shridhar is an application expert of Theory of Constraints (TOC) and shares his time with Goldratt Consulting. His first book, 'Building Manufacturing Competitiveness - The TOC Way' dovetails the TOC approach to dramatically improve performance of manufacturing industry and thereby, unleash economic growth. His second book, 'The Path - Leveraging Operations in a Complex and Chaotic World' is a game changing business novel.

He visits, listens, converses, observes and advises teams across Operations. His books contain insights from handholding professionals across multi-locations, in their journey to ever improve impact of operations on business performance. 

Shridhar is a recognized coach for first generation entrepreneurs and is a part of Indian entrepreneurship ecosystem. Spending the day with operational teams and conducting walk through programs is his calling. Shridhar lives in Bangalore, India.