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Theory of Constraints Handbook

by Dr. Eliyahu M. Goldratt Written by TOC Professionals on all aspects of the body of knowledge developed by Dr. Eliyahu M. Goldratt. Language: Details & Options

Full TOC.tv Access Membership

by Goldratt Marketing Access the largest and most comprehensive source of original and NEW TOC videos. Language: Details & Options

Ch 01. Introduction to TOC - My Perspective

by Dr. Eliyahu M. Goldratt Dr. Goldratt gives his perspective on what TOC is. Language: Details & Options

Ch 15. Continuous Improvement and Auditing

by Dr. Alan Barnard How to cause the change and achieve a POOGI with an auditing solution. Language: Details & Options

Ch 18. Theory of Constraints Strategy

by Gerald Kendall What differentiates a TOC Strategy?   Language: Details & Options

Ch 32. TOC for Large-Scale Healthcare Systems

by Julie Wright Introduces a holistic process by which TOC can be effectively used in Large Scale Healthcare Systems. Language: Details & Options

Ch 25. Thinking Processes Including S&T Trees

by Lisa Scheinkopf Anybody can be a Jonah! Language: Details & Options

Ch 16. Holistic TOC Implementation Case Studies

by Dr. Alan Barnard Good Practices for Implementing TOC Holistically. Language: Details & Options

Reengineering the Sales Process

by Justin Roff-Marsh In Reengineering the Sales Process, Justin Roff-Marsh presents a comprehensive and carefully reasoned approach to the design, resourcing and management of this critical process. Details & Options

Improving System Performance

by Engin Kurtcan Describes how the five main steps of TOC were applied to eliminate waste at a supplier firm in Turkey. Language: Details & Options

Ch 23. The TOC Thinking Processes

by John Davies This chapter provides an overview of the TP, their nature and use. Language: Details & Options

Ch 20. The Layers of Resistance - The Buy-In Process According to TOC

by Efrat Goldratt How to overcome resistance to change in a systematic buy-in process. Language: Details & Options

Ch 27. Theory of Constraints in Prisons

by Christina Cheng Applying TOC to rehabilitation within the Singapore prison environment. Language: Details & Options

The Cash Machine

by Richard Klapholz A TOC business novel about managing the sales process. Language: Details & Options

Management Dilemmas: The TOC Approach to Problem Identification and Solutions

by Eli Schragenheim Managers can take a problem and directly identify the source of trouble. Language: Details & Options

Ch 19. Strategy

by H. William Dettmer Presents the Constraint Mgmt Model (CMM). Language: Details & Options

Ch 26. TOC for Education

by Kathy Suerken The power of TOC as a teaching methodology. Language: Details & Options

Ch 38. Theory of Constraints for Personal Productivity/Dilemmas

by James F Cox How to identify a few control points for managing your personal productivity. Language: Details & Options

What is this Thing called Theory of Constraints?

by Dr. Eliyahu M. Goldratt Walks you through the five steps of focusing; the process of change. Language: Details & Options

The Theory of Constraints: Practice and Research

by B. Ronen A platform for TOC research and closes the gap between TOC and the academic world. Language: Details & Options

Synchronous Management Vol.2

by Michael Umble Provides implementation examples and case studies, including classification of V-A-T manufacturing plants. Language: Details & Options

Ch 24. Daily Management with TOC

by Oded Cohen Gives managers the TP tools and procedures to enhance their ability to make better decisions. Language: Details & Options

Ch 22. Mafia Offers: Dealing With a Market Constraint

by Dr. Lisa Lang Introduction to the Unrefusable (or Mafia) Offer - the Theory of Constraints marketing solution. Language: Details & Options

ch 30. Customer Support Services According to TOC

by Alex Klarman Provides the `when to´ and `how to´ guide for analyzing the problems and designing. Language: Details & Options

The Goal: A Process of Ongoing Improvement

by Dr. Eliyahu M. Goldratt A business novel in production taught and used by thousands of Companies and business schools. Language: Details & Options

TOC Insights into Operations

by Dr. Eliyahu M. Goldratt This learning tool is an interactive presentation to learn DBR. Language: Details & Options

Introduction to the Theory of Constraints (TOC) Management System

by Thomas B. McMullen Jr. Tells you what TOC is, where it came from, who uses it, and how to get started with it. Language: Details & Options

Leading the Way to Competitive Excellence: The Harris Mountaintop case study

by William A. Levinson Examples of how a real company made numerous breakthroughs in quality mgmt. Language: Details & Options

Ch 31. Viable Vision for Health Care Systems

by Dr. Gary Wadhwa An implementation of the TOC Viable Vision in a for-profit healthcare practice. Language: Details & Options

Mistakes and Difficulties in Working with TOC Logical Tools

by Jelena Fedurko Learn to avoid mistakes using the TP tools to develop more logically solid outcomes. Language: Details & Options

TOC-TP Categories of Legitimate Reservation (CLR)

by Dr. Eliyahu M. Goldratt Learn the rules for scrutinizing the validity and logical of thinking processes. Language: Details & Options

The Constraints Management Handbook

by James F Cox It unifies the pieces in production between MRP, JIT and TOC. Language: Details & Options

Securing the Future

by Gerald Kendall Strategies for Exponential Growth Using the Theory of Constraints. Language: Details & Options

Unblock the Power of Your Salesforce

by Dr. Dieter Legat This book is for sales managers who have a special focus on selling to large accounts. Language: Details & Options

Ch 04. Getting Durable Results with Critical Chain—A Field Report

by Realization Technologies, Inc. Shares how successful adopters have put CC concepts into practice and achieved durable results. Language: Details & Options

Hemmungslos verkaufen

by Dr. Dieter Legat Dieses Buch ist für Vertriebsleiter, die einen besonderen Schwerpunkt auf den Verkauf an Großkunden haben. Language: Details & Options

Manufacturing at Warp Speed: Optimizing Supply Chain Financial Performance

by Eli Schragenheim How to maximize sales revenue while controlling inventory and overhead costs. Language: Details & Options

Ch 10. Managing Make-to-Stock and the Concept of Make-to-Availability

by Eli Schragenheim Focuses on Make-To Availability and the operational ramifications. Language: Details & Options

Ch 28. TOC in Services: Services Management

by Boaz Ronen Presents management concepts and tools, for value enhancement for service organizations. Language: Details & Options

Manufacturer's Guide to Implementing the Theory of Constraints

by Mark Woeppel Complete step-by-step guide for implementing TOC in a manufacturing organization. Language: Details & Options

TOC & Its Implications on Management Accounting

by Debra A. Smith Throughput accounting is the measurement tool required for business decisions. Language: Details & Options

Focused Operations Management for Health Services Organizations

by Boaz Ronen Significantly improve the operations of Health Services Organizations. Language: Details & Options

Ever Improve 1: Understanding the Operational Environment

by Oded Cohen Takes the reader through the processes and the challenges that are facing the managers that are in charge of maintaining and improving flow. Language: Details & Options

ERP Tools, Techniques and Applications for Integrating the Supply Chain

by Eli Schragenheim It is the first ERP book to deal with Sales and Operations Planning. Language: Details & Options

Ch 21. Less Is More - Applying the Flow Concepts to Sales

by Mauricio Herman Case study of flow concepts implementations to the mgmt of the sales funnel in an organization.  Language: Details & Options

Ch 37. Using TOC in Complex Systems

by John Covington This chapter is to use TOC thinking to solve the core problem in complex organizational systems. Language: Details & Options

Synchronous Management Vol.1

by Michael Umble How to implement Synchronous Management techniques. Language: Details & Options

Concepts and Principles Workshop Series - Performance Measures

by Debra A. Smith Introduces participants to the problems using traditional performance measurements. Language: Details & Options

Supply Chain Management at Warp Speed

by Eli Schragenheim Integrating the System from End to End Supply, the sequel to Manufacturing at Warp Speed. Language: Details & Options

Ch 14. Resolving Measurement/Performance Dilemmas

by Debra A. Smith Explores the relationship between the logistical system and its measurements. Language: Details & Options

Ever Improve 2: The TOC Solution for MTO

by Oded Cohen Describes the elements of the TOC solution for Make to Order environment. Language: Details & Options

TOC Executive Challenge: A Goal Game

by John Tripp This user guide and game puts you in charge of your own production plant. Language: Details & Options

Ever Improve: A guide to managing production the TOC way

by Oded Cohen This edition contains the knowledge and the underlying logic of the MTO solution. Language: Details & Options

CH 09. From DBR to Simplified-DBR for Make-to-Order

by Eli Schragenheim This chapter is not focused on DBR, but on S-DBR Language: Details & Options

TOC Reader

by Goldratt Marketing Access TOC eBooks and documents while you are on a train, airplane, or wherever you’d like. Language: Details & Options

Throughput Accounting: A Guide to Constraint Management

by Steven M. Bragg Presentable means to transform a company's financial functions to throughput accounting. Language: Details & Options

Ch 05. Making Change Stick

by Robert C. Newbold This chapter is about creating and evaluating effective implementation processes. Language: Details & Options

Ch 07. A Review of Literature on Drum-Buffer-Rope, Buffer Mgmt and Distribution

by John H. Blackstone, Jr. Reviews articles describing the application of DBR, Buffer Mgmt, and replenishment. Language: Details & Options

Ch 08. DBR, Buffer Management, and VATI Flow Classification

by Mokshagundam L. Srikanth This chapter examines the application of TOC to production or manufacturing environments. Language: Details & Options

S&T Tree - Consumer Goods - Inventory Turns

by Dr. Eliyahu M. Goldratt This eDocument shows you the strategy & tactics to ensure 100% availability with minimum stock. Language: Details & Options

S&T Tree - Reliable Rapid Response

by Dr. Eliyahu M. Goldratt Create a decisive competitive edge based on reliability and rapid response to customer needs. Language: Details & Options

Ch 11. Supply Chain Management

by Amir Schragenheim A guide to manage stocks across the supply chain according to TOC principles. Language: Details & Options

Ch 12. Integrated Supply Chain

by Carol Ptak The chapter introduces a new concept called Actively Synchronized Replenishment. Language: Details & Options

Embracing Change vs Resistance to Change

by Efrat Goldratt One must examine what causes willingness to embrace change, what causes resistance to change, and how these contradicting reactions might appear simultaneously. Language: Details & Options

Strategy and Tactics

by Dr. Eliyahu M. Goldratt This eDocument will show you how to build a Startegy and Tactics Tree. Language: Details & Options

The Right Choice - Using Theory of Constraints for Effective Leadership

by Ted Hutchin Become a leader who engages with the people in your organization. Language: Details & Options

Ch 03. A Critical Chain Project Management Primer

by Janice Cerveny This chapter compares traditional (critical path) project management with the Critical Chain approach. Language: Details & Options

Ch 13. Traditional Measures in Finance and Accounting, Problems, Literature Review, and TOC Measures

by Charlene Spoede Budd This chapter is a basic introduction to Throughput Accounting. Language: Details & Options

Ch 29. TOC in Professional, Scientific, and Technical Services

by John Ricketts Focuses on why TOC has taken so long to reach professional, scientific, and technical services. Language: Details & Options

Ch 36. Combining Lean, Six Sigma, and the TOC to Achieve Breakthrough Performance

by AGI-Goldratt Institute Provides the synergies and the discords of TOC and Lean Six Sigma. Language: Details & Options

Visual Project Management

by Mark Woeppel A groundbreaking addition to the project management body of knowledge. Language: Details & Options

TOC.tv Basic Membership

Don´t miss this unique opportunity! Access all TOC Conference Presentations on TOC.tv with hundreds of videos sharing knowledge, case studies, implementation learnings, testimonials and new developments. Language: Details & Options

The Billion Dollar Solution: Secrets of Prochain Project Management

by Robert C. Newbold You’ll learn about critical chain project scheduling, change management. Language: Details & Options

Ch 02. The Problems with Project Management

by Ed Walker Explains how CC overcomes each limitation to traditional projects mgmt. Language: Details & Options

Ch 06. Project Mgmt in a Lean World—Translating Lean Six Sigma into the Project Environment

by AGI-Goldratt Institute Provides the difficulties in translating Lean, Six Sigma to the project environment. Language: Details & Options

Ch 17. Traditional Strategy Models and Theory of Constraints

by Marjorie J. Cooper Reviews the major schools of thought on business strategy and briefly critiques. Language: Details & Options

Ch 33. Theory of Constraints in Complex Organizations

by Dr. James R. Holt What are the unique problems of complex organizations? Language: Details & Options

Ch 34. Applications of Strategy and Tactics Trees in Organizations

by Lisa Ferguson Shows the applications of the Viable Vision S&T (Strategy & Tactic) trees for organizations. Language: Details & Options

Ch 35. Complex Environments

by Daniel P. Walsh All changes must not just improve a local activity, but rather the entire organization. Language: Details & Options

Necessary & Sufficient Series

by Dr. Eliyahu M. Goldratt Learn how TOC concepts are applied to different areas of an organization. Language: Details & Options

Agile Management for Software Engineering

by David J. Anderson This book will help you to develop management discipline for all phases of the engineering process. Language: Details & Options

Advanced Project Portfolio Management and the PMO

by Gerald Kendall The new TOC 4x4 method of strategic planning and the CC Multi-Project Mgmt approach. Language: Details & Options

Orlicky's Material Requirements Planning (3rd. Edition)

by Chad Smith The classic MRP work up-to-date with new information on supply chain synchronization. Language: Details & Options

Golden nugget 6: Fine tune of the priority system – an exception

by Dr. Eliyahu M. Goldratt Handling priorities in situations where there are product families with considerably different production buffers. Language: Details & Options

Golden nugget 12: Light blue 2, or: A way to exploit the protective capacity using orders (as oppos

by Dr. Eliyahu M. Goldratt Processing clients’ orders by the protective capacity. Language: Details & Options

Production the TOC Way with Simulator

by Dr. Eliyahu M. Goldratt Deepening DBR knowledge through simulation, exercises and examples. Language: Details & Options

TOC Insights

by Dr. Eliyahu M. Goldratt This extraordinary material deepens the understanding of TOC on all the aspects of logistics. Language: Details & Options

Learning the basis of Throughput Accounting

by Dr. Eliyahu M. Goldratt How to bridge the gap between the bottom line measurements and the local measurements. Language: Details & Options

Learning the Basis of DBR and Buffer Management

by Dr. Eliyahu M. Goldratt How to implemnt Drum-Buffer-Rope and Buffer Management. Language: Details & Options

Results on TOC.tv:

Applying the TOC Thinking Processes in a Healthcare Organization: A Case Study

by Richard A. Reid This case study presented at the TOCICO Conference 2005, documents how TOC Thinking Process (TP) was applied in a non-profit healthcare clinic. The problematic symptoms of long patient wait times, questionable financial viability, and high staff turnover were synthesized into a CCC. Two strategic injections were logically validated using FRT. Language: English Details & Options

Viable Vision achievable in Healthcare

by Dr. Gary Wadhwa Dr. Wadhwa's changed the academic practice into private practice and achieved Viable Vision by following its logic without consciously knowing it. In this case study, testimonial and experience he shares how this happened. Language: English Details & Options

Improving performance in the Government Sector with TOC Thinking Processes (Managing change in the Government Sector: A TOC application)

by Richard A. Reid Case study applying TOC TP in a municipal water department, where the core conflict was on dedicating more human resources to repair work or saving through improvement of work processes. A strategic injection involved expanding capacity through use of non-traditional resources. This injection was logically validated with an FRT.  Presented at the TOCICO Conference 2004. Language: English Details & Options

Using simulator to support managerial decision making in MTA environment

by Emanuele Strada This presentation shows the benefit of using computer simulation to measure and analyze actual and future performance in a dynamic environment such as the implementation of the TOC Make to Availability solution to an environment with a combination of short and long lead time supply of products. Emanuel presents process model examples, he shares a real life implementation case, and the key learnings from usng a computerized simulation technique. Details & Options

A solution to address the market constraint rather than operations

by Dr. Eliyahu M. Goldratt Dr. Eliyahu M. Goldratt continues telling us about his journey on the development of TOC. The realization that in every single case where the Theory of Constraints was implemented in operations the constraint moved to the market and caused the need to find a solution to address the market constraint rather than continuing improving operations. A whole body of knowledge was missing. The power of the TOC Thinking Processes gave the base to find such solution. Goldratt shares examples of how this happened, what is the impact of it, and how this approach is directly linked to today´s Strategy and Tactic Tree structure (leading to the Ever Flourishing concept and revisiting the so called green and red curve). Details & Options

Delta Airlines: The change and challenge in engine maintenance

by Gary Adams The Engine Maintenance Operations at Delta Airlines shares its experience and results of implementing TOC. Case study presented at the TOCICO International Conference (Las Vegas November 2007). Language: English and Русский Details & Options

TOC based Solution for Logistics Centre Process Management

by Ivar Keskpaik Case study, testimonial and experience of a TOC based Logistics/ Distribution Centre management application, shared during the TOCICO Conference held in October 2004. Appropriate application allows to achieve at least 30% of increase in average productivity per LC/DC/Warehouse worker. Language: English Details & Options

Success Through Simplicity in a Soft Drink Bottler in Brazil

by Bill Taylor This Case study highlights 4 areas: (1) use of Thinking Processes in complex business environment with a real life cases, (2) a projects and processes management model allows for the injection of TOC thinking into an organization, (3) comparison between experience based and TOC-based decision making, (4) how to prepare a Company for Viable Vision. Presented during the Theory of Constraints International Certification Organization (TOCICO) Conference held in Barcelona, Spain, in November 2005. Language: English Details & Options

Implementing POOGI at Great Lakes Copper to drastically increase capacity

by Chris Mitchell Case study presenting the implementation and results of Drum-Buffer-Rope in Great Lakes Copper, and the challenge to continue the process of ongoing improvement. The company implemented the POOGI process as detailed in the Goldratt S&T Tree for Make to Order and for Make to Stock. Details & Options

Standing on Eli Goldratt's shoulders - Management attention to build the ever-flourishing state

by Andres Hurtado Pimienta This is a case study of the Viable Vision implementation at Grupo Berlin which started in 2010. There have been many improvements since introducing the TOC principles: improved process flow, increased availability, reduced inventories, and satisfied customers to the extent of connecting with customers to manage their inventories and improve their inventory turns. This process has helped Grupo Berlin to focus its attention and continue improving (POOGI). Details & Options

DBR implementations in multiple distribution centers

by C. Grant Lindsay Case study for TOC DBR implemenation at Intel's distribution centers (factory warehouses and distribution centers). Includes pull for TPS/ Lean & SPC (statistical process control) and reporting tools, and summary of results achieved. Presented during the Theory of Constraints International Certification Organization (TOCICO) Conference held in Barcelona, Spain, in November 2005. Language: English Details & Options

Azul K - Strategy for Enduring Success

by Mauricio Venegas Presentation that shows the use and development of TOC in a whole company process, including supply chain, distribution, sales and buy-in, and operations. This case study, testimonial and experience was shared during the TOCICO Conference in November 2008. Language: English Details & Options

The clue of a sustainable change: psychology of change (Changing the Status Quo or…“Why don’t those @#$%^&* get it?!”)

by H. William Dettmer Why, after completing a thorough, logical system analysis using the thinking process, do decision makers dither, fail to make a decision, or reject the analysis? The answer is not as easy as making a persuasive logical case. Language: English Details & Options

Managing (Improving) Back Office Healthcare Operations

by Janice Cerveny This is a Case study for process improvement in healthcare and using the focusing steps to reduce oncology-chemotherapy "losses." Language: English Details & Options

The PECo Journey: The Fusion of Theory of Constraints, Lean and Six Sigma-Velocity

by Jim Zahora Case study of the TOCLSS journey taken by Process Equipment (PECo). Understanding the integration of TOC, Lean and Six Sigma (TOCLSS) and making the correct choices which are essential to achieve rapid bottom line results. Presented at the TOCICO Regional Conference (Tacoma, WA - June 2009).   Language: English Details & Options

Dealing with change in hospitals quickly and efficiently by means of horizontal leadership and the TOC

by Marc Van Aart Since early 2008, Maasstad Ziekenhuis (600 bed general hospital) has embraced TOC as the leading philosophy to manage its primary and secondary processes. Their Case study for using horizontal leadership and TOC in dealing with change was presented at the 1st European Results Gathering of TOC Professionals sponsored by TOCICO, held in Amsterdam, The Netherlands in October 2009. Language: English Details & Options

Using CCPM to drive innovation in a general Hospital

by Paul Smits Since early 2008, Maasstad Ziekenhuis (600 bed general hospital) has embraced TOC as the leading philosophy to manage its primary and secondary processes. Their Case study for using CCPM to drive innovations was presented at the 1st European Results Gathering of TOC Professionals sponsored by TOCICO, held in Amsterdam, The Netherlands in October 2009. Language: English Details & Options

Advances in the TOC Sales and Marketing (SFS) Body of Knowledge

by Rami Goldratt This presentation is about the latest developments in the SFS (Solutions for Sales) Process, and includes 3 cases: (1) VMI Offer with a Steel Company to Auto OEMs, (2) Distribution Offer in Retail to a massive distribution network, and (3) Inventory turns offer with a contract Manufacturer. Language: English Details & Options

TOC massive implementation on SMEs

by Hernán Sedano Case study for a mass production process for SMEs using TOC, Thinking Tools and the first step of the S&T tree. Results:  60% of the companies achieve an increase in sales, throughput and profits.  Details & Options

Applying TOC Distribution on a high demand variability environment

by Wellington Marcos Machado This Roadmap to Success is based on work at Brazilian company, from a case study at the world's largest cosmetics franchise chain. They tested the impact of an event managed process on TOC Distribution and measured the performance of the company's stock policies. Based on TVD/IVD, we concluded that this combination can create an environment with more efficient replenishment with higher stock turns, less stock-outs and increased sales. Details & Options

Competitive Advantage through Critical Chain

by Antonio Vasco Nunes Brasil Embraer SA, one of the world's largest aircraft manufacturers, implements Critical Chain in its commercial aviation sector and engages in a process of ongoing improvements (POOGI). This case study shares the problems, objectives, and results of the CC implementation as well as their ongoing journey with TOC. Details & Options

Making Decisions with Throughput Accounting

by Charlene Spoede Budd Charlene, as an experienced TOC Professional in the field of accounting, goes through the history of accounting, clearly shows in detail the assumptions under which it has evolved, and the changes that throughput accounting is bringing to the managerial decision process. Through her presentation, she shares a variaty of examples and case studies. Details & Options