Comprehensive coverage of the Theory of Constraints 

Complete Table of contents of the Theory of Constraints Handbook

• I: What is TOC?
  • Introduction to TOC - My Perspective
• II: Critical Chain Project Management
  • The Problems with Project Management
  • A Critical Chain Project Management Primer
  • Getting Durable Results with Critical Chain—A Field Report
  • Making Change Stick
  • Project Management in a Lean World—Translating Lean Six Sigma (LSS) into the Project Environment
• III: DBR, Buffer Management, and Distribution
  • A Review of Literature on Drum-Buffer-Rope, Buffer Management and Distribution
  • DBR, Buffer Management, and VATI Flow Classification
  • From DBR to Simplified-DBR for Make-to-Order
  • Managing Make-to-Stock and the Concept of Make-to-Availability
  • Supply Chain Management
  • Integrated Supply Chain
• IV: Performance Measures
  • Traditional Measures in Finance and Accounting, Problems, Literature Review, and TOC Measures
  • Resolving Measurement/Performance Dilemmas
  • Continuous Improvement and Auditing
  • Holistic TOC Implementation Case Studies
• V: Strategy, Marketing, and Sales
  • Traditional Strategy Models and Theory of Constraints
  • Theory of Constraints Strategy
  • Strategy
  • The Layers of Resistance - The Buy-In Process According to TOC
  • Less Is More - Applying the Flow Concepts to Sales
  • Mafia Offers: Dealing With a Market Constraint
• VI: Thinking Processes
  • The TOC Thinking Processes
  • Daily Management with TOC
  • Thinking Processes Including S&T Trees
  • TOC for Education
  • Theory of Constraints in Prisons
• VII: TOC in Services
  • TOC in Services: Services Management
  • Theory of Constraints in Professional, Scientific, and Technical Services
  • Customer Support Services According to TOC
  • Viable Vision for Health Care Systems
  • TOC for Large-Scale Healthcare Systems
• VIII: TOC in Complex Environments
  • Theory of Constraints in Complex Organizations
  • Applications of Strategy and Tactics Trees in Organizations
  • Complex Environments
  • Combining Lean, Six Sigma, and the Theory of Constraints to Achieve Breakthrough Performance
  • Using TOC in Complex Systems
  • Theory of Constraints for Personal Productivity/Dilemmas
• IX: Summary
  
   

About the Authors:

James F. Cox III, Ph.D, CFPIM, CIRM, holds TOCICO certifications in all disciplines. He is a Jonah's Jonah, Professor Emeritus, and was the Robert O. Arnold Professor of Business in the Terry College of Business at the University of Georgia. Dr. Cox has written three books on TOC.

John Schleier holds TOCICO certifications in all disciplines. He was President and Chief Operating Officer of the Mortgage Services Division of Alltel, Inc., Executive Vice President of Computer Power, Inc., and Director of Office Systems and Data Delivery for IBM.