TOC in Services

Ch 28. TOC in Services: Services Management

Presents management concepts and tools, for value enhancement for service organizations.

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Ch 29. TOC in Professional, Scientific, and Technical Services

Focuses on why TOC has taken so long to reach professional, scientific, and technical services.

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ch 30. Customer Support Services According to TOC

Provides the \\\\\\\"when to\\\\\\\" and \\\\\\\"how to\\\\\\\" guide for analyzing the problems and designing.

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Ch 31. Viable Vision for Health Care Systems

An implementation of the TOC Viable Vision in a for-profit healthcare practice.

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Ch 32. TOC for Large-Scale Healthcare Systems

Introduces a holistic process by which TOC can be effectively used in Large Scale Healthcare Systems.

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Pride and Joy

How to manage patient flow in a hospital.

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The Constraints Management Handbook

It unifies the pieces in production between MRP, JIT and TOC.

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Theory of Constraints Handbook

All 38 chapters, where several authors explain TOC and present case studies of how and why it works.

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